Our Difference

Our Difference

The expertise to deliver
tailored solutions

Burns & Wilcox is uniquely focused on the success of the brokers with whom we work. As your partner, we combine experience and knowledge to provide support and capacity for the long-term, on an exclusive basis. We do not believe in “one size fits all,” instead we meet our clients with a ‘can do’ approach augmented with superior service. This results in the right answer, right now for both long-term partners and new relationships.

Better decision-making through knowledge and insights

Our collective knowledge and our insatiable desire to unearth new insights enable us to partner with you in arriving at optimal choices that result in the right coverage for your needs. 

Finding the right solution for all of your client needs – fast

Burns & Wilcox is, at its core, a solutions-based company. We have the DNA of an independent underwriting business, with the spirit and agility of an MGA.

We are proud of our ability to offer the perfect solution to match your clients’ needs. And to do it quickly, with ultimate efficiency and attention to detail.

Delivering client-focused solutions through a global network 

Burns & Wilcox, the flagship organisation of H.W. Kaufman Group, offers wide ranging and comprehensive solutions to serve retail insurance agents of all sizes.

Awards and Recognitions

We’re proud of the recognition we receive from our peers and our industry.

Global 100 Award

2021 & 2020

IBA Five Star MGA’s

2022, 2019, 2018, 2017 & 2016

Great Place to Work

2024, 2023, 2022, 2021 & 2020

History

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Burns & Wilcox is the industry-leader in providing specialty insurance solutions. How we got here begins with roots established decades ago.

In 1969, the late Herbert W. Kaufman established Burns & Wilcox as an insurance wholesaler/MGA to provide brokers and agents with unique access to a variety of insurance markets and help place their specialty risks.  

Mr. Kaufman began his career as a retail insurance agent. He set out to build a better wholesale/MGA platform that would partner with insurance companies and improve the standard of service provided to retail brokers and agents.  

Today the entrepreneurial spirit of Burns & Wilcox continues to thrive under the direction of Mr. Kaufman’s son, Alan Jay Kaufman, the company’s Chairman, President and CEO. Burns & Wilcox now stretches to 60 offices throughout North America and includes more than 2,000 professionals. Under the stewardship of Mr. Kaufman, Burns & Wilcox has grown to over $2 billion in annual premiums through a series of strategic acquisitions, technical advancements and organic growth.  

Our Brand Ambassadors

Sponsorships

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Putting in the hard work to ensure success, these sponsorship members of Team Burns & Wilcox make us proud and set an example of excellence for all.   

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As hurricanes continue to impact parts of our country, Burns & Wilcox is prepared to support you and your clients.

We care about the safety of you and your team, family, and clients. We also want to reassure you that we are here to help with our claims team.

It is our commitment to provide industry-leading claims service and reporting. Our in-house claims team acts as an advocate for brokers, agents, and insureds. This helps make the claims process run as smoothly as possible.

Burns & Wilcox would like to reiterate that we are here to assist you throughout the claims process as much as we can. If you need any assistance related to one of your insured's claims, we are here to support you.

Email new claims reports to claims@burns-wilcox.com or visit our website to learn more burnsandwilcox.com/claims.